Unfortunately it happens! If you are not satisfied with a purchase from us, please feel free to return it. We will accept returns on an unused item within 60 days of purchase.

You may use any ship method you prefer.

Please note that the following items may not be returned: Items over 60 days from the date of purchase, Installed SENA communication units, Plant Health Care products (PHC), Engine Power Equipment (after gassed or oiled), any items marked as “Final Sale” or “Special Order (SO)”, or rope or cable sold by the foot.

Send the unused and qualifying item back to the address below:

496 Gallimore Dairy Rd, Suite D
Greensboro, NC 27409

Please include this return sheet.  We do use RMA numbers.

Returns may take 1 to 2 days to process once they have been received. We appreciate your patience.

If there was an issue with your order (i.e. we shipped you an incorrect item), please contact us at 800-525-8873 as soon as possible. After 60 days from date of purchase we will not be able to verify inventory and may not be able to resolve the issue to your satisfaction.

Please contact our Customer Service team at 800-525-8873 if you have any additional questions.