FAQ Changes to the Rope Runner Vertec
Sherrilltree Aug 7th 2025Notch updated Rope Runner Vertec
Based on valuable feedback from the arborist community, Notch equipment made a small refinement to the lower attachment point to improve the tending experience—while keeping the same smooth modulation and tool-free adjustability that users love. With this update, they ensured that larger diameter ropes and carabiners can experience the same smooth tending and modulation as those using smaller ropes.
Frequently Asked Questions
Q: What changed with the Rope Runner Vertec?
A small refinement was made to the lower attachment point to improve the tending experience based on real-world feedback from arborists. The bridge attachment point has been extended to accommodate larger diameter ropes as well as larger carabiner profiles. The core performance, smooth modulation, and tool-free adjustability remain the same.
Q: Is this a completely new model or a better version?
No, this is not a new model or a superior version—it’s the same trusted Rope Runner Vertec with a minor update for improved ease of use.
Q: Do all Rope Runner Vertec’s need to be replaced?
No. This is not a recall. Arborists who use smaller ropes, or smaller profile carabiners will not notice any change with this updated component. This change only affects climbers who use larger diameter ropes and carabiners who have experienced some challenges with tending and modulation. Now, with this new friction body kit, they can experience the same smooth tending and modulation as those using smaller ropes.
Q: Does this cost extra?
No. The updated Rope Runner Vertec is sold at the same price as previous units.
Updated friction body kits (SKU 99704) will be offered at a 20% discount for a limited time—shop for an updated friction body today using code SMOOTH20 at checkout.
Email: info@notchequipment.com
Call: 1-336-458-3053
Q: How do I replace my Friction Body?
Watch this video for step-by-step instructions for replacing the friction body on the Rope Runner Vertec.
Q: Is this a safety-related change or recall?
No. This was not a safety issue. The update was made to enhance convenience and compatibility, not to address a safety concern.
Q: Will you offer a trade-in or upgrade program?
Currently, you can order an updated friction body kit (SKU 99704) with a 20% discount, for a limited time only, to retrofit your existing version. Please use SMOOTH20 at checkout. If you have further questions, please reach out to customer service through the below communication points.
Email: info@notchequipment.com
Call: 1-336-458-3053
Q: How can I tell if I have the updated version?
The updated Rope Runner Vertec has a slightly modified lower attachment point. The updated version has ’NOTCH’ laser etched on the main attachment point, opposite side of the ’ATTACHMENT POINT’ marking.
See images below for reference.
Q: When did the updated versions start shipping?
All Rope Runner Vertecs shipped from July 20, 2025 onward include this refinement.